South Cluster
Article 1 – Purpose
This Data Protection Policy aims to inform users, donors, partners, and visitors of the South Cluster website about how their personal data is collected, used, and protected.
South Cluster is committed to processing personal data in accordance with the principles of transparency, confidentiality, and security.
Article 2 – Data Controller
The data controller responsible for processing personal data is:
Cluster Sud AISBL
Rue Dieudonné Lefèvre, 17
B – 1020 BRUXELLES – BELGIQUE
For any questions regarding data protection, you may contact us at:
info@southcluster.org
Article 3 – Data Collected
South Cluster may collect the following categories of data:
3.1 Identification Data
- First and last name
- Email address
- Phone number
- Postal address
- Organization or company name (where applicable)
3.2 Data Related to In-Kind Donations
In the context of donations in kind (equipment, materials, supplies, etc.), South Cluster may collect:
- Description of the donated items
- Quantity
- Condition of the materials
- Logistical details for collection or delivery
- History of donations made
South Cluster does not collect any banking information.
Article 4 – Purpose of Data Processing
Personal data is collected exclusively for the following purposes:
- Responding to inquiries submitted via the contact form
- Organizing, managing, and tracking in-kind donations
- Coordinating logistics related to donated materials
- Informing donors about South Cluster’s projects and activities
- Ensuring proper administrative follow-up of contributions
Personal data is never used for commercial purposes.
Article 5 – Legal Basis for Processing
The processing of personal data is based on:
- The consent of the data subject
- The execution of a donation or collaboration relationship
- The legitimate interest of South Cluster in carrying out its mission
Article 6 – Data Retention
Personal data is retained:
- For the time necessary to manage donations and relationships
- For the period required for administrative follow-up
- Until consent is withdrawn, where consent constitutes the legal basis for processing
Article 7 – Data Security
South Cluster implements appropriate technical and organizational measures to ensure:
- The confidentiality of personal information
- Protection against unauthorized access
- Prevention of loss, alteration, or unauthorized disclosure
Article 8 – Data Sharing
Personal data may only be shared with:
- Authorized members of South Cluster
- Logistics partners involved in the collection or distribution of donated materials
- Competent authorities where required by law
Personal data is neither sold nor transferred to third parties for commercial purposes.
Article 9 – Rights of Data Subjects
Individuals have the following rights:
- Right of access to their personal data
- Right to rectification
- Right to erasure
- Right to object
- Right to restriction of processing
Any request related to the exercise of these rights should be sent to:
info@southcluster.org
Article 10 – Amendments to the Policy
South Cluster reserves the right to amend this Policy at any time in order to reflect legal or organizational changes.
The version in force is the one published on the website at the time of consultation.